FAQ

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Reorder my previous design or duplicate a previous order?

Logo designs ordered on the new 2017 Ziplinegolf.com website are retained under your username.  They will automatically appear under side1 and side2 logo design options after you sign in to your account.

For logos ordered prior to 2017, email info@ziplinegolf.com or call Zipline at 1-866-475-0254 and tell us what you want to repeat.

I want a design that mimics one of the Zipline Balls of Fame examples?

Create logo as best you can using the online ball designer.  Then in order comments box describe the logo you want us to copy.

I want a signature imprinted on the balls

Take a picture of your signature and upload it into the golf ball designer.

How are logos positioned on the ball?

Single logo is positioned directly opposite the side stamp (e.g. Pro V1) and imprinted at a 90-degree angle to the ball brand name (e.g. Titleist). Double logo----the first logo is positioned parallel to the side stamp at the north pole above the ball brand name. The second pole logo is positioned parallel to the side stamp at the south pole below the ball brand name.

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I want a unique logo position?

Yes, we can accommodate unusual logo positions like the examples below for $10.00/dz upcharge.  Mention your logo positioning requirements in logo comment box.

UniqueLogoPostion1.jpgUniqueLogoPostion2.jpg       

Logo Imprint Quality?

Zipline is a Titleist certified logo golf ball printer and has been in business since 1998.   We use the finest inks and pad printing machines specifically designed for highest quality golf ball logos.  We adjust your selected text and graphics to fit the ball contour with the same detail as a printed page.   Pad printed logos are very durable even under demanding play conditions.

What is the maximum logo size?

The maximum available imprint area is a 7/8" diameter circle.  Most logos are imprinted at 7/8", but can be done smaller like depictions below.MaxLogoSizeImage.png

What is Zipline return policy?

No refunds or returns are accepted on custom golf balls.  If you are in doubt about how your logo will look on the balls, ask for a no-charge email proof.   If you are unhappy with the delivered quality of the logo on your golf balls, please contact Zipline to work out a mutually fair solution.

Logo Design Guidelines?

Artwork setup is FREE!

Prefer Pantone PMS "C" colors for accuracy.

Artwork received without PMS colors will be setup to match the supplied image.

Simple logo designs look best.

Long lines of text (more than 16 characters) will not be legible.

Light colors do not contrast well with bright white ball background.

For orders of less than 12 dozen balls,  logos are limited to a maximum of 2 colors while artwork manipulation can generate multiple colors using half-tones and gradients.   For 12 dozen or more via direct factory shipment, logos can be up to 5 colors.

How long will it take?

Zipline usually imprints and ships from Buffalo NY within 3 to 4 workdays of receiving your order.  Ball makers usually ship  6 to 10 workdays after logo proof approval.

I need FASTEST possible delivery?

Faster turnaround is sometimes available depending on Zipline's workload and work schedule. E-mail info@ZiplineGolf.com, or call us at toll free at 866-475-0254 with your specific requirements, and we'll let you know if we can make it happen on time.

I want a non-standard font?

We can accommodate most special font requests on a no-surcharge basis.  Use design comments box to specify the font you want.  If we don't have your font resident on our computers, we will ask you to send the font file to us or provide vector format artwork.

I want a special color?

Yes, Zipline can imprint as few as one dozen balls in a uniqe Pantone PMS "C" defined color of your choosing.

What is Zipline's privacy policy?

Zipline Golf customer addresses are never disclosed in any way. We don't like to receive junk mail, and know you don't either.

Gift Wrapping?

Yes, Zipline can gift wrap your order with your gift message like the example below.   Check the gift wrap option and complete the gift message box on checkout page.GiftWrapImage.gif

Frequently Asked Questions

Zipline Golf

9 Plumwood Ct.
E. Amherst, NY 14051
1-866-475-0254
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